Supporting Families in Eastern North Carolina

A young child with brown hair styled in a messy bun, sitting in a red high chair, holding a purple toy camera, in a colorful play area with books and toys in the background.

Now Serving: Onslow County, Pender County, Duplin County, Carteret County, New Hanover County, Jones County + Surrounding Counties

Why Choose Supervised Visitation?

Supervised visitation provides a safe, structured, and neutral environment where children can maintain meaningful relationships with a parent or family member while addressing concerns that may make unsupervised visitation inappropriate at the present time. The primary goal is to protect the child's well-being while supporting healthy family connections whenever possible.

Families may choose or be referred for supervised visitation for many reasons, including:

  • Prioritizing the child's safety while maintaining family relationships.

  • Complying with a court order or recommendations from attorneys, guardians ad litem, child welfare agencies, or other professionals.

  • Reducing conflict by having a neutral third party present during visits.

  • Rebuilding trust after a period of separation, family conflict, incarceration, military deployment, foster care placement, or other life events.

  • Providing reassurance when concerns exist regarding substance use, mental health, or parenting abilities.

  • Supporting reunification by allowing parents and children to reconnect in a structured and supportive setting.

  • Creating consistency through clear expectations, established guidelines, and a predictable visitation process.

  • Documenting factual observations when requested or required, while maintaining neutrality and professionalism.

Our Commitment

At Wisdom Consulting LLC, we understand that supervised visitation can be an emotional experience for everyone involved. Our role is not to judge, investigate, or take sides. Instead, we provide a respectful, child-focused environment where families can spend time together safely and with dignity.

We are committed to:

  • Maintaining a safe and neutral setting.

  • Treating all participants with professionalism and respect.

  • Supporting positive parent-child interactions whenever appropriate.

  • Following court orders and established visitation guidelines.

  • Remaining impartial throughout the visitation process.

Our priority is always the best interests of the child, while helping families navigate challenging circumstances with compassion, structure, and professionalism.

Documentation Available to Authorized Parties

Documentation may be available to authorized individuals or entities as permitted by applicable law, court order, signed releases, and our service agreements. All records are maintained in accordance with our confidentiality policies and applicable legal and ethical standards.

Documentation may include:

  • Intake and enrollment documentation

  • Attendance and scheduling records

  • Factual visitation or exchange summaries

  • Incident reports, when applicable

  • Cancellations, no-shows, or policy violations

  • Communication logs related to scheduling or service coordination

Reports are objective and limited to factual observations. Documentation does not include opinions, recommendations regarding custody or visitation, psychological evaluations, legal conclusions, or therapeutic assessments unless specifically contracted for and within the provider's scope of practice.

Documentation may be released only to authorized parties, which may include:

  • The court, when ordered

  • Attorneys of record, when appropriately authorized

  • Guardians ad Litem (GALs)

  • Child welfare agencies (e.g., DSS/CPS), when authorized or legally required

  • Parents or legal guardians, as permitted by court order or signed authorization

  • Other professionals authorized by a valid Release of Information or as otherwise required by law

Our goal is to provide accurate, objective documentation while maintaining the privacy of all participants and the integrity of the supervised visitation process.

Services

Supervised Visitation Intake
$200.00

The Supervised Visitation Consultation & Intake is the first step in establishing supervised visitation services. This comprehensive meeting allows us to gather important background information, review court orders (if applicable), discuss safety concerns, clarify expectations, and determine whether our services are an appropriate fit for your family's needs.

During the intake, we will:

  • Review the family's history and current circumstances.

  • Discuss the purpose and goals of supervised visitation.

  • Review any court orders, custody agreements, or legal documentation.

  • Explain visitation policies, procedures, and expectations for all participants.

  • Identify any safety concerns or special accommodations.

  • Complete required intake paperwork and service agreements.

  • Answer questions regarding scheduling, fees, documentation, and communication.

This consultation helps ensure that all parties understand the process before supervised visits begin and allows for the development of a structured plan that prioritizes the safety, well-being, and best interests of the child.

Please note: The intake consultation is an administrative and educational service. It is not a therapeutic assessment, psychological evaluation, legal consultation, custody evaluation, or mediation. Participation in an intake consultation does not guarantee acceptance into supervised visitation services.

Hourly Supervised Visits
$160.00

Supervised visitation provides a safe, neutral, and structured environment for children to spend time with a parent or other approved family member when supervision has been requested, recommended, or ordered. The goal is to support positive parent-child interactions while prioritizing the child's safety, emotional well-being, and best interests.

During each visit, a trained supervisor remains present to observe the interaction, ensure compliance with established guidelines, and intervene only when necessary to maintain safety or address concerns. Supervisors remain neutral and do not take sides or participate in parenting decisions unless immediate safety requires intervention.

Our role is to facilitate a respectful, child-focused environment where families can maintain meaningful contact while following established policies and procedures. We strive to create visits that are calm, supportive, and predictable for everyone involved.

Exchange Services
$100.00

Supervised Exchange Services provide a safe, neutral, and structured way for parents to transfer a child for court-ordered or agreed-upon parenting time without requiring direct contact between the adults. The focus of this service is to reduce conflict, protect the child's emotional well-being, and help ensure exchanges occur safely and smoothly.

During a supervised exchange, the supervisor coordinates the arrival and departure of each parent so they do not have to interact with one another. The child is safely transitioned from one parent to the other while the supervisor oversees the exchange, helps maintain a calm environment, and documents any significant observations related to the exchange itself.